Tuesday, September 4, 2012

Things to be proud of

I suppose the "Things to Be Proud Of" list varies a bit for each of us. Today I am proud that I did not flip out when I discovered that our health insurance company has dropped our kids' coverage -- again, without notice -- because we did not pay premiums for which the company did not invoice us.

I didn't flip out when I learned that what the health insurance company thinks we should do about it is to re-apply for coverage, a process that would take 6-8 weeks.

I was proud of myself for thinking to bump the matter up to a supervisor, and to write down the supervisor's name, to find out how to file a complaint. I didn't flip out (much) when I learned that filing a complaint does NOT put the coverage on hold. It just guarantees that within 30 days someone will review our complaint and get back to us.

I was especially proud of myself for thinking to call the supervisor back and ask if it's possible to get the complaint review expedited. Yes, it is! That will reduce the turnaround time to 3-4 days.

Which won't help us get care for Dancer's infected corn today. So I'm also proud of myself for calling a friend who works for a public official, to get help in finding a doctor who will see Dancer this afternoon for a reasonable fee.

And now, if you'll excuse me, I think I need to go into a closet and scream.

4 comments:

  1. i'll scream too, if it'll help. ack.

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  2. This beings to mind George Kostansa's father (Seinfeld reference) screaming "Serenity Now". You should feel proud for holding it together. My Mom used to say that "Some days would test the angels". Best Wishes.

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  3. I hope the closet scream helped; hang in there! And listen to Jim Schwall's Things to be Proud Of: http://www.myspace.com/music/player?sid=69876047&ac=now

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  4. Perfect. Thanks for writing this up. Life is darn rough at times but focusing on the wins while allowing ourselves to let out the frustration so as not to keep it in seems a most reasonable recipe. Thanks for the recipe reminder!

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